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North American Association of Subway Franchisees

North American Association of Subway Franchisees

NAASF Knows – An Educational Webinar Series
NAASF has hosted a variety of educational webinars in the past and plans to continue them in the future.
Leadership = Higher Profits was very well attended and featured information on how to provide the most solid leadership to your crew members with the goal of obtaining the highest profits possible from your restaurant(s).
From Open to Close: Mastering Daily Fundamentals – the Guide for Efficiency and Accountability was another extremely well attended webinar held by NAASF.
As always, support materials are available to NAASF contributing members as a benefit of their membership.

New Products, Services for Franchisees
One valuable area that NAASF helps Franchisees is by sourcing out new products and services that could benefit the system. NAASF was in the forefront of the Tell Subway initiative as well as the in store surveillance. Once NAASF conducts due diligence research on a company and the Board agrees that it would be a good fit for the system, we work with IPC and FWH to get the product and/or service introduced to the system for you.

Compliance and Evaluation Process
NAASF worked with members of the FWH Operations team on a survey that was sent to all Subway Franchisees in North American regarding their current impression of the evaluation process and ways that it can be improved. We received replies from over 3,100 stores! As a result of this survey, a new and improved Evaluation Form is due to be implemented later this year.

Meetings/Education
At least once each year, NAASF holds a meeting for Franchisees. This meeting’s purpose is to provide a forum in which Franchisees can meet peers and share information, network, share business practices, and, from time to time, even have fun! The main goal of these meetings is for Franchisees to be able to take away meaningful, and proven business information and practices to help them run a successful business.

In 2014, NAASF held its annual meeting in the U.S. Capitol Building. Senator John McCain addressed the attendees and took questions from the audience, and other legislators were in attendance as well. This very unique event was lauded after its conclusion for its ability to have a direct impact on the issues that affect small businesses such as Subway Restaurants.

Customer Experience / Tell Subway
Some years ago, NAASF developed a relationship with a small customer experience company. This company provided the ability to Franchisees to conduct quick and easy online surveys by their customers, using an incentive. The data gathered was then pushed to the Franchisee so that they could have real-time input from their Customers. This information enabled the Franchisee to react if necessary, making the in-store experience the best possible one for their Customers. In the beginning, just a few Franchisees signed on for this tool.

Phone Number: 866.590.9865
Email Address: iberecz@naasf.org Executive Director (203) 579.7779 iberecz@naasf.org
Website Address: http://www.naasf.org/home
Contact Person: Illya Berecz Executive Director (203) 579.7779 Executive Director (203) 579.7779 iberecz@naasf.org

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